Renew NBI Appointment Online 2025

Maintaining a crime-free status in the Philippines requires renewing an NBI Clearance. People who want to continue traveling abroad, apply for employment, or for other official purposes need to renew their NBI appointment. The renewal process is not as lengthy as the new application process, but the long queues, delays, and inconveniences make it hectic for some people.

To make the renewal appointment fast and at the convenience of your fingertips, NBI has launched an online portal to renew your NBI. You can regain its value by just sitting at home and using your mobile. The process needs your attention and a stable internet connection only. Wondering how to begin the process? Just read the article below for a complete guide on the requirements and process to renew a NBI appointment online.

Renew NBI Appointment

What is an NBI appointment?

An NBI appointment is the scheduling of a visit to an NBI branch or on their website to get NBI clearance. In the Philippines, this document is necessary to certify your personality as innocent and that you have a clear criminal record. This document is required for various purposes, like

  • Loan Application
  • Visa Purpose
  • International Travel
  • Employment

Online renewal can save time and the expense of visiting the branch.

What do you need to have before beginning the Renew NBI Appointment Online?

The following are the NBI renewal requirements:

i) Two valid government-issued IDs. Here is the option list that you can consider:

  • Birth certificate authenticated by the Philippine Statistics Authority (original copy)
  • National ID
  • Driver’s license
  • Marina Seafarer’s ID
  • Pag-IBIG/HDMF ID (not the Pag-IBIG Loyalty Card)
  • Passport
  • PhilHealth ID
  • Police clearance (granted by the local police department that has jurisdiction over the applicant’s home)
  •  PRC ID and postal ID
  • Present registration card or form and school ID
  • The Book of Seamen
  • Identification of Senior Citizens
  • Solo Parent ID
  • TIN card
  • UMID card
  • For security guards: Security License ID

ii) Old NBI clearance certificate.

iii) First-time job seekers only require a barangay clearance

Easy and Step-by-Step Guide to Renew NBI Appointment Online 2025

The Renew NBI Appointment Online process is straightforward and quick. All you need to do is stick to the on-screen instructions. We’ve shared a comprehensive guide to help you quickly understand each step and ensure an effortless online renewal process:

Step 1: Check your eligibility

Applicants can now renew their NBI if they received their previous one after October 16, 2016.

Check Your Eligibility

Step 2: Access the NBI clearance online process

5
  • Go to the NBI clearance website.
  • Inside the input field, write your old NBI clearance number, phone number, full name, and date of birth.
  • Review your information and click on “Verify.”

Step 3: Fill out the renewal form

When the verification is over, fill out the NBI clearance application form. Enter your address and personal details.

Fill Out the Renewal Form

Step 4: Proceed to online payment options

  • Choose a payment method shown on the screen.
  • Multiple payment options are available, like GCash, 7-Eleven, online banking, and e-wallets.
  • Select “government” and then “NBI.”
  • Depending on the service you pick, your cost will range from PHP 130 to PHP 330.
  • Keep the payment slip safe by taking a screenshot of it.
Payment Options (1)

Step 5: Schedule an appointment

Choose the date you wish to appear for the appointment from the calendar that appears on the screen.

_Schedule Your Appointment

Step 6: Attend appointment

This step includes biometrics of your picture and fingerprint to validate your NBI clearance.

But before leaving for the appointment, take your old clearance certificate, payment receipt, valid IDs, and appointment.

This step includes biometrics of your face and finger to validate your NBI clearance. The biometric procedure typically takes fifteen to thirty minutes to finish.

Step 7: Get your renewed clearance

If the biometric and verification process is completed, then you can claim your clearance. You can get it either the same day or in the next 5-10 days.

You can use this updated clearance certificate for any application that requires NBI approval.

Keep checking your NBI status.

It means frequently checking if your clearance status is active or expired. Generally, the NBI is valid from 6 months to 1 year. This can vary based on your application purpose. You can use the website to apply for NBI clearance after it has expired and to regularly monitor the validity status.

What to do if you miss your appointment?

Follow the steps given below to reschedule your appointment online:

  • Open your account on the NBI clearance at nbi.gov.com.ph.
  • Go to the transaction section.
  • Click the option saying ”Reschedule your appointment.”
  • Select the date and time for the appointment.
  • Confirm the schedule.

How to cancel your NBI online appointment?

To cancel your NBI appointment schedule, follow the given steps:

  • Open the NBI website
  • Go to your appointment details
  • Select Cancel Appointment.
  • Press confirm to complete the cancellation process.

Door-to-Door Delivery Service for NBI clearance

This option is a lifesaver for people who can’t appear in the branch to get their NBI certificate. NBI door-to-door service provides you with a renewed NBI right at your doorstep. You just need to select the delivery option while scheduling the NBI appointment. Here’s a clearer detail of this step:

  • While applying for the renewal of NBI, when you reach the scheduling step, you will see two options: “Pick-Up” and “Door-to-Door Delivery.”
  • Click on door-to-door delivery and tap proceed. 
  • Enter your delivery address and press confirm.

Additional NBI clearance price

In addition to the actual NBI rates, this facility has additional delivery expenses.

It normally costs PHP 369.00, which includes both the clearance fee and delivery charges. The cost may vary depending on your address.

When will NBI be delivered?

It also depends on the location where you want to receive your NBI clearance. Most NBI deliveries are expected to take place within 1-2 weeks of the appointment date.

Why should I renew my NBI clearance regularly?

As was previously said, this paper gives you the impression that you are innocent and have no criminal records. This makes it a crucial document needed to apply for a job in the Philippines. In addition to employment, an updated NBI is necessary for things like:

Legal Transactions

Many legal transactions, such as applying for visas, immigration, adoption, and government services, are involved. You may experience delays in these procedures if your NBI application has expired.

Educational Purposes

In graduate programs, some universities and educational institutes require an NBI for enrollment.

Easier Process for returning Applicants

Renewal of your NBI clearance regularly can feed your records into the online system, allowing for faster access when you return for the next one.

International Travels

It may be difficult for you to travel overseas if your NBI clearance is out of date. You can’t proceed with the immigration process without it.

Avoid legal issues

An expired clearance can cause legal complications, particularly when a legal issue arises. Having a fresh clearance can smooth your legal activities.

Potential problems with the Renew NBI Appointment Online and their fixes

Through easy and quick renewal, the NBI online renewal process can lead to issues. Below is an explanation of some typical user problems and their potential fixes.

Problem 1: Incorrect personal Information

Sometimes people mistakenly enter the wrong information, which can cause them to restart NBI online registration.

Solution:

Contact the NBI help desk or visit the branch to correct details. Always verify your information before submitting.

Problem 2: Payment issues or lost reference number

Payment issues or lost reference number (1)

People often lose their reference number or face a payment confirmation issue. This also stops you from proceeding with the NBI renewal online process.

Solution:

Show your payment receipt as proof and contact the NBI support to get your reference number by providing other personal details.

Problem 3: Getting a hit on your account

When your name matches someone else in the NBI database, these types of hits occur in your account.

Solution:

Wait for the NBI verification process, or you can visit the NBI office to get this issue resolved.

Problem 4: Lost NBI clearance before expiry

Losing your clearance certificate before expiry can be troublesome for many of your legal activities.

Solution:

File an affidavit for loss and head to the nearest NBI branch for replacement. Always keep backups and copies of such documents to avoid issues.

Problem 5: Technical issues on the website

You may encounter technical glitches on the NBI website that lead to delays in the renewal process.

Solution:

Clear your browser’s cache, check your internet connection, or switch to another browser. Sometimes changing the device can also resolve such issues. If the problem is still not fixed, contact the NBI technical support.

Conclusion

An online NBI renewal appointment has saved users from long queues and inconveniences. With this facility, clearance renewals are no longer time-consuming and difficult procedures. Simply follow the given steps, and you can renew your NBI clearance to use it again.

Door-to-door service delivers your NBI clearance to your home, but at an additional cost. Delaying the renewal can result in inconvenience to your official activities. It can interrupt your employment applications, admissions, flights, and other legal transactions. When you renew your clearance on time, legal operations go more smoothly, and you gain people's trust.

FAQs

Is it possible to renew my NBI clearance in the Philippines from abroad?

Choose the online application option for renewal on the official NBI website. Act upon the on-screen instructions to continue the process. If you get stuck at any point, see the full guide included on the page above.

How to check NBI number online?

Open your online account and tap on personal details. Click on the transaction details, where you can easily find your NBI number.

Can I get my NBI clearance in another branch online?

Before finalizing the appointment, you are allowed to select the NBI branch that you prefer.

Can I get NBI clearance the same day online?

If no hit occurs and everything goes smoothly, there’s a possibility that you can get your NBI clearance the same day.

Can someone else pick up my NBI clearance?

NO, NBI security standards require that applicants should personally receive their clearance by biometric verification.